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How long is processing, shipping, & handling?

  1. Processing takes 1-2 business days. Shipping and handling takes 5-7 business days.

  2. Once your order ships you’ll receive a tracking number via email.


Can I make changes to my order?

Once payments are completed we can't accommodate or offer any changes.


Do you offer refunds?

 All sales are FINAL and there are no refunds or exchanges.


How long will my hair last?

All extensions with proper care and maintenance can lasts 1-2 years. It is very important that you care for your extensions as if it was your very own.


How many bundles will I need? 

Depending on fullness 3 bundles are required to complete a full head with a natural part. 4 bundles are recommended if your hair is 24 inches or longer. 


Does the hair shed?

Our hair has minimum shedding to none. Please note that 613 tends to shed a little more than normal hair. 


Can my hair be colored?

 Absolutely! Our hair is 100% unprocessed Virgin Hair that can be colored any color you desire. Please keep in mind that once the hair is colored it is no longer virgin hair. We strongly suggest your bundles are colored by a professional stylist. 


How do I care for my hair?

Treat this hair as if it’s your own. Shampoo and Deep condition your hair every 1-2 weeks with a good quality shampoo. Conditioning the hair is very important so that it remains soft and manageable. Avoid using oil or heavy styling products that can weigh the hair down.